Adopting an agile coaching and mentoring philosophy for your team can be very beneficial. Most believe that all that is needed to keep the agile team in good shape, is with the scrum master role. This may be the case sometimes, however the agile coach brings about much more than what the scrum master can do. This also applies more to larger scale teams where there are many scrum teams, and their respective scrum masters. The agile coach can take on the role of scrum master of scrum masters, but generally they can represent the organizational coach and mentor with the agile mindset. The title in most cases is not important, but the role itself is relevant to take on the following ways to inspire their teams.
1 – Showing the team how to be open
Many teams whether in their beginning forming or norming stage will need to build on their openness throughout their communication process. The agile coach would be there to explain and show the benefits of being truthful and communicating openly, without hidden agendas. Also they can help build on agile team roles that might be lacking direction or depth. Occasionally some roles haven been taken on without necessarily knowing the full extent that role may need to contribute. The agile coach can provide this additional support to getting those particular team members to acquire communication skills, and the benefits thereof, to their fullest potential.
2 – Modelling what it means give and earn respect
There is an old saying that “respect can not be bought, it must be earned.” This is saying rings true in all levels of an organization. The agile coach knows that they can’t go around asking that everyone respect each other, but they know that with proper demonstration of leadership, others within the team will get to see from the agile coach how the proper use of communication and demeanor truly benefits everyone through the interactions with the teams. By earning respect from their peers, not just by title, but actual use of meetings and personal interaction.
3 – Bringing out special talents of each team member
It is very likely that peers within a team will compliment each other on the great achievements they’ve accomplished. The agile coach however, can make note of skills and talents that each individual will have. Being able to reach out to those looking for continuous development, the agile coach can provide mentoring sessions and guidance. The agile coach may also be able to set up agile games that promote deeper learning for the team, as well as agile training courses specific to each role or situation.
4 – Optimizing team performance
When the team has reached its top performance and velocity is steady, the agile coach can look to make sure the dynamics of the teams are protected. By that, it means that despite any change within the teams, the agile coach can identify if there is a good fit for the current team if someone leaves or joins. Also, where there is concern for self-organizing capabilities, the agile coach can explain how everyone can take on challenges and decisions on their own. This can be done by story-telling or giving real examples of how top performing teams have accomplished similar accomplishments.
5 – Keeping a positive outlook in the face of failure
Inevitably with all new developments and innovations that team attains, there is a likelihood of failure and disappointment. In those instances, the agile coach should be able to reach out to the agile working team and explain that it is normal and acceptable. The other important aspect that the coach will do is keep the team’s spirits up despite that. True team building comes with being able to show that everyone can get back up and do better the next time. Regardless of the number of times failure may occur in their agile solutions, the team can learn that it will be able to accomplish a lot more by not complaining or worrying about the past.
As we can see, the adoption of an agile coaching philosophy can facilitate many of the organizational aspects that we take for granted. Some of the points raised above may happen on their own, or may even be forced. Having an agile coach on your side is a choice, but when it comes to company values to keep their teams in top shape, wouldn’t you rather have someone there to give proper encouragement that teams need when looking for guidance?
[Image courtesy of David Castillo Dominici at FreeDigitalPhotos.net]
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